Reference

suku77 Privacy Policy: What We Collect and Why

The suku77 Privacy Policy explains exactly what personal data we collect when you open an account, how we store it, and under what conditions we may share it…

Account data protectedDANA, OVO, GoPay & QRIS transaction privacyNo unauthorised third-party sharingClear data retention periodsContact us to request changes

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What This Privacy Policy Covers for Your Account

suku77 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This policy applies to every piece of information you provide when creating and using your suku77 account — from your name and phone number submitted at registration, to transaction records generated when you deposit via DANA, OVO, GoPay or QRIS. We also collect technical data such

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as device type, browser version and session timestamps to keep your account secure. Where local law permits, we may process payment-verification data alongside your bank transfer or virtual account records from BCA, BRI, Mandiri or BNI to confirm deposit status. Data collected is retained only as
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long as operationally necessary or as required by applicable regulation. You may request a copy of your stored data or ask us to correct inaccuracies at any time through our support channel.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy Rights

If you have a question about how suku77 handles your personal data, want to request a correction, or need to understand why a specific piece of information was collected, our support team is available around the clock. Reach us through any of the three channels below — we aim to respond to all privacy-related requests within 24 hours and will confirm receipt immediately.

Team online

Live Chat Support

Open the live chat widget from any page on suku77.xyz for real-time privacy queries. Available 24 hours a day, seven days a week, with agents trained to handle data requests.

Email Privacy Request

Send a written data-access or correction request to our support email. We log every email request and aim to provide a full written response within 24 hours of receipt.

Account Help Desk

Log in to your suku77 account and navigate to Settings, then Privacy to submit an in-app data request. This path is the fastest route because your identity is already verified.

HOW WE PROTECT YOUR DATA

Six Ways We Keep Your Information Secure

Data security at suku77 is built around the account lifecycle — from the moment you complete phone verification before first login, to the point where you request deletion.

Phone Verification Layer

We require phone verification before granting account access. This single step prevents unauthorised parties from accessing your stored data even if they know your email address.

Payment Data Isolation

DANA, OVO, GoPay and QRIS transaction identifiers are stored separately from your profile data. Wallet reference numbers are never exposed to unrelated account functions.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to measure page performance. You can review active cookies via your browser settings at any time without contacting support.

Retention Schedule

Account data is retained for the period your account remains active plus any period required by applicable regulation. Once that window closes, we delete or anonymise the records.

Third-Party Sharing Limits

We share data with payment processors such as QRIS network providers only to complete your transaction. We do not sell your personal information to advertisers or unaffiliated data brokers.

Correction and Deletion Rights

You can request that we correct inaccurate data or delete your account records. Submit the request through Settings in your suku77 account or via our 24-hour live chat channel.

Common Questions About the suku77 Privacy Policy

Below are the questions we receive most often about data collection, storage and your rights under the suku77 Privacy Policy. If your question is not covered here, reach out through live chat or the in-account Settings path for a direct answer.

We collect your name, phone number, email address and device information at registration. Once you transact, we also record deposit and withdrawal references linked to your chosen payment method, such as DANA or QRIS.

Yes. Every DANA, OVO, GoPay and QRIS transaction is logged as part of your account record. These logs are used solely for payment verification and dispute resolution, and are not shared with third parties beyond the payment processor.

We retain your data for as long as your account is active. After closure, records are kept only for the period required by applicable regulation, after which they are deleted or fully anonymised.

Yes. Log in and go to Settings, then Privacy, or contact our support team via live chat. We will compile and send your data summary within 24 hours of verifying your identity.

We share data only with payment processors needed to complete your transaction — for example, the QRIS network or your bank for a virtual account transfer. We do not sell personal data to advertisers or unrelated third parties.

The core policy is consistent across Indonesia. However, certain data-processing activities depend on local law, so specific provisions may vary for your region. We note those distinctions inside the relevant policy sections.

Submit a request through the Privacy section in your account Settings, or contact live chat support available 24 hours a day. We confirm receipt immediately and resolve correction requests within 24 hours.

suku77 Privacy Policy: What We Collect and Why

How to Reach Us About Your Privacy Rights

Live Chat Support

Email Privacy Request

Account Help Desk

Six Ways We Keep Your Information Secure

Phone Verification Layer

Payment Data Isolation

Cookie Transparency

Retention Schedule

Third-Party Sharing Limits

Correction and Deletion Rights

Common Questions About the suku77 Privacy Policy

01 What personal data does suku77 collect when I open an account?

02 Does the suku77 Privacy Policy cover my DANA and OVO wallet transactions?

03 How long does suku77 keep my personal data after I close my account?

04 Can I request a copy of the data suku77 holds about me?

05 Who does suku77 share my information with?

06 Does the suku77 Privacy Policy change based on where I am in Indonesia?

07 How do I ask suku77 to correct or delete my personal information?

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